Last Updated: 06/18/2025 1:46 AM

The following table lists all the components that make up the document.

Title Type Status Last Updated
5894 - PackEye Power
TS Flowchart
Published
01/31/2025 8:10 PM
5893 - 537 - Start - Begin, Notes: 558
Troubleshooting Element
Published
11/07/2022 11:59 AM
558 - Start
Remark
Published
07/09/2021 7:45 PM
5892 - 5862 - Charge backup battery - Process, Notes: 5871
Troubleshooting Element
Published
11/07/2022 11:56 AM
5871 - Connect backup battery wall power supply into wall outlet and backup battery....
Remark
Published
11/07/2022 9:26 AM
5891 - 538 - Connect charger - Process, Notes: 5872
Troubleshooting Element
Published
11/07/2022 11:55 AM
5872 - Open top of backpack. Connect the wall power supply into a wall outlet and to...
Remark
Published
11/07/2022 9:31 AM
5890 - 5868 - Red LED on? - Decision, Notes: 5873
Troubleshooting Element
Published
06/04/2025 3:12 PM
5873 - The charge status LEDs are located on the power supply module. Is the red
Remark
Published
11/07/2022 9:36 AM
5889 - 5869 - FC02 PackEye Charging FAULT - Process, Notes: 5874
Troubleshooting Element
Published
06/05/2024 11:25 AM
5874 - There is a power supply module fault. Proceed to flowchart DET-HHD-THR-PAK-FC...
Remark
Published
11/07/2022 9:37 AM
5996 - 5862 - Charge backup battery - Process, Notes: 5871
Troubleshooting Element
Published
11/08/2022 6:02 PM
5995 - 5953 - Power off instrument - Process, Notes: 5939
Troubleshooting Element
Published
11/08/2022 6:00 PM
5939 - Press and hold the power button for approximately 10 seconds until indicator ...
Remark
Published
11/07/2022 2:33 PM
5994 - 5949 - Disconnect Charger - Process, Notes: 5937
Troubleshooting Element
Published
11/08/2022 5:58 PM
5937 - Disconnect charger from PackEye power supply module.
Remark
Published
11/08/2022 7:10 PM
5993 - 5961 - Cool down battery - Process, Notes: 5963
Troubleshooting Element
Published
11/08/2022 5:57 PM
5963 - Open top of PackEye to allow ventilation. Wait at least 10 minutes for power ...
Remark
Published
11/07/2022 6:54 PM
5991 - 538 - Connect charger - Process, Notes: 5992
Troubleshooting Element
Published
11/08/2022 5:54 PM
5992 - Connect charger to PackEye power supply module.
Remark
Published
11/10/2022 9:26 AM
5990 - 5868 - Red LED on? - Decision, Notes: 5873
Troubleshooting Element
Published
01/31/2025 6:01 PM
5987 - 5949 - Disconnect Charger - Process, Notes: 5937
Troubleshooting Element
Published
11/08/2022 5:17 PM
5985 - 5962 - Repair power supply - Process, Notes: 5964
Troubleshooting Element
Published
11/09/2022 2:38 PM
5964 - The power supply module should be refurbished or replaced. It is recommended ...
Remark
Published
11/08/2022 12:47 PM
5984 - 5945 - Connect Backup Battery - Formal Procedure, Notes: 5936
Troubleshooting Element
Published
11/08/2022 12:41 PM
5936 - Connect the backup battery. Refer to DET-HHD-THR-PAK-OP06 PackEye Backup ...
Remark
Published
11/10/2022 7:33 AM
5983 - 5867 - Instrument power on? - Decision, Notes: 5877
Troubleshooting Element
Published
11/08/2022 12:40 PM
5877 - Press power button on indicator unit for approximately one (1) second. Does t...
Remark
Published
11/07/2022 9:44 AM
5982 - 5942 - Backup battery operation - Process, Notes: 5965
Troubleshooting Element
Published
11/08/2022 12:38 PM
5965 - If the power supply cannot be repaired, continue normal operation with the ba...
Remark
Published
11/07/2022 6:59 PM
5976 - 545 - Contact Technical Support - Complete, Notes: 5967
Troubleshooting Element
Published
11/08/2022 8:59 AM
5967 - Troubleshooting is incomplete. Contact expert support. Notify expert support ...
Remark
Published
11/07/2022 7:01 PM
545 - Contact Technical Support
Troubleshoot Element Text
Published
04/05/2021 12:00 PM
5942 - Backup battery operation
Troubleshoot Element Text
Published
11/07/2022 2:54 PM
5981 - 2809 - Replace Batteries - Process, Notes: 5966
Troubleshooting Element
Published
11/08/2022 12:35 PM
5966 - The backup battery is defective or there is an electronics fault with the Pac...
Remark
Published
11/07/2022 7:01 PM
5974 - 5865 - FC05 PackEye Electronics - Process, Notes: 5879
Troubleshooting Element
Published
02/09/2023 4:25 PM
5879 - There is an issue with the PackEye electronics. Proceed to flowchart DET-HHD-...
Remark
Published
11/07/2022 9:46 AM
6063 - 6058 - Verify Power Cable - Process, Notes: 6043
Troubleshooting Element
Published
11/10/2022 10:41 AM
6043 - Follow the power cable from the power supply to the distribution box to verif...
Remark
Published
11/10/2022 11:09 AM
6062 - 6059 - Reseat Power Cable - Process, Notes: 6042
Troubleshooting Element
Published
11/10/2022 10:40 AM
6042 - Disconnect and reconnect the power connector to distribution box several time...
Remark
Published
11/10/2022 9:40 AM
6061 - 6057 - Reseat Indicator - Process, Notes: 6041
Troubleshooting Element
Published
11/10/2022 10:40 AM
6041 - Disconnect and reconnect the indicator unit connector.
Remark
Published
11/10/2022 9:37 AM
6060 - 538 - Connect charger - Process, Notes: 5992
Troubleshooting Element
Published
11/10/2022 10:39 AM
6056 - 5867 - Instrument power on? - Decision, Notes: 5877
Troubleshooting Element
Published
11/10/2022 10:33 AM
6055 - 6052 - All faults resolved? - Decision, Notes: 6040
Troubleshooting Element
Published
11/10/2022 10:31 AM
6040 - Although the instrument powers on, other faults might still be present. Fault...
Remark
Published
11/10/2022 9:13 AM
6044 - 5864 - FC04 PackEye Batteries - Process, Notes: 5880
Troubleshooting Element
Published
02/09/2023 4:28 PM
5880 - Proceed to flowchart DET-HHD-THR-PAK-FC04 PackEye Batteries.
Remark
Published
11/07/2022 9:46 AM
5955 - 5862 - Charge backup battery - Process, Notes: 5871
Troubleshooting Element
Published
02/07/2025 3:38 PM
5954 - 5953 - Power off instrument - Process, Notes: 5939
Troubleshooting Element
Published
11/07/2022 3:26 PM
5952 - 5951 - Charge instrument - Process, Notes: 5938
Troubleshooting Element
Published
11/07/2022 3:25 PM
5938 - Open top of backpack. Connect the wall power supply into a wall outlet and to...
Remark
Published
11/07/2022 2:32 PM
5950 - 5949 - Disconnect Charger - Process, Notes: 5937
Troubleshooting Element
Published
11/07/2022 3:23 PM
5948 - 5867 - Instrument power on? - Decision, Notes: 5877
Troubleshooting Element
Published
11/07/2022 6:47 PM
5929 - 546 - Done - Complete, Notes: 547
Troubleshooting Element
Published
11/07/2022 1:54 PM
547 - Troubleshooting is complete.
Remark
Published
07/09/2021 7:45 PM
546 - Done
Troubleshoot Element Text
Published
07/09/2021 7:44 PM
5947 - 5945 - Connect Backup Battery - Formal Procedure, Notes: 5936
Troubleshooting Element
Published
11/09/2022 4:41 PM
5946 - 5867 - Instrument power on? - Decision, Notes: 5877
Troubleshooting Element
Published
11/07/2022 6:48 PM
5944 - 5942 - Backup battery operation - Process, Notes: 5934
Troubleshooting Element
Published
11/07/2022 2:56 PM
5934 - The power supply is defective. Continue normal operation with the backup batt...
Remark
Published
11/07/2022 2:16 PM
5940 - 545 - Contact Technical Support - Incomplete, Notes: 5932
Troubleshooting Element
Published
11/07/2022 2:45 PM
5932 - Troubleshooting is incomplete. Contact technical support. The power...
Remark
Published
11/07/2022 2:04 PM
5943 - 2809 - Replace Batteries - Process, Notes: 5933
Troubleshooting Element
Published
11/07/2022 2:53 PM
5933 - Both the power supply and the backup battery need to be replaced. O...
Remark
Published
11/07/2022 2:10 PM
5931 - 545 - Contact Technical Support - Incomplete, Notes: 5930
Troubleshooting Element
Published
11/07/2022 2:01 PM
5930 - Troubleshooting is incomplete. Contact technical support to assist with repla...
Remark
Published
11/07/2022 2:00 PM
2809 - Replace Batteries
Troubleshoot Element Text
Published
07/14/2021 2:01 PM
5867 - Instrument power on?
Troubleshoot Element Text
Published
11/07/2022 7:32 AM
5945 - Connect Backup Battery
Troubleshoot Element Text
Published
11/07/2022 3:04 PM
5949 - Disconnect Charger
Troubleshoot Element Text
Published
11/07/2022 3:22 PM
5951 - Charge instrument
Troubleshoot Element Text
Published
11/07/2022 3:24 PM
5953 - Power off instrument
Troubleshoot Element Text
Published
11/07/2022 3:25 PM
5862 - Charge backup battery
Troubleshoot Element Text
Published
11/07/2022 7:29 AM
5864 - FC04 PackEye Batteries
Troubleshoot Element Text
Published
11/07/2022 7:31 AM
6054 - 6053 - Distribution Connections - Process, Notes: 6039
Troubleshooting Element
Published
11/10/2022 10:29 AM
6039 - There might be a short in the distribution box. Use a PH2 screwdriver to remo...
Remark
Published
11/10/2022 9:12 AM
6050 - 6047 - Faults Resolved? - Decision, Notes: 6038
Troubleshooting Element
Published
11/10/2022 10:26 AM
6038 - Does instrument power on and operate correctly?
Remark
Published
11/10/2022 9:11 AM
6049 - 6048 - PackEye Available? - Decision, Notes: 6037
Troubleshooting Element
Published
11/10/2022 10:24 AM
6037 - Is a second operational PackEye available?
Remark
Published
11/10/2022 9:10 AM
6045 - 545 - Contact Technical Support - Incomplete, Notes: 6035
Troubleshooting Element
Published
11/10/2022 10:17 AM
6035 - Contact technical support for assistance with performing the advanced procedu...
Remark
Published
11/10/2022 9:06 AM
6046 - 545 - Contact Technical Support - Incomplete, Notes: 6036
Troubleshooting Element
Published
11/10/2022 10:18 AM
6036 - Contact technical support for assistance with replacement of components. Swap...
Remark
Published
11/10/2022 9:08 AM
6048 - PackEye Available?
Troubleshoot Element Text
Published
11/10/2022 10:22 AM
6047 - Faults Resolved?
Troubleshoot Element Text
Published
11/10/2022 10:24 AM
6053 - Distribution Connections
Troubleshoot Element Text
Published
11/10/2022 10:28 AM
6052 - All faults resolved?
Troubleshoot Element Text
Published
11/10/2022 10:30 AM
538 - Connect charger
Troubleshoot Element Text
Published
08/23/2021 3:41 PM
6057 - Reseat Indicator
Troubleshoot Element Text
Published
11/10/2022 10:39 AM
6059 - Reseat Power Cable
Troubleshoot Element Text
Published
11/10/2022 10:40 AM
6058 - Verify Power Cable
Troubleshoot Element Text
Published
11/10/2022 10:41 AM
5865 - FC05 PackEye Electronics
Troubleshoot Element Text
Published
11/07/2022 7:31 AM
5962 - Repair power supply
Troubleshoot Element Text
Published
11/07/2022 4:27 PM
5989 - 5866 - Green LED on? - Decision, Notes: 5875
Troubleshooting Element
Published
11/08/2022 5:31 PM
5875 - The charge status LEDs are located on the power supply module. Is the green
Remark
Published
11/08/2022 5:26 PM
5988 - 5867 - Instrument power on? - Decision, Notes: 5877
Troubleshooting Element
Published
11/08/2022 5:20 PM
5975 - 5864 - FC04 PackEye Batteries - Process, Notes: 5880
Troubleshooting Element
Published
02/09/2023 4:27 PM
5973 - 5863 - FC03 PackEye Charging - Process, Notes: 5876
Troubleshooting Element
Published
02/09/2023 4:22 PM
5876 - There is an issue with the charging circuitry. Proceed to flowchart DET-HHD-T...
Remark
Published
11/07/2022 9:39 AM
6027 - 5862 - Charge backup battery - Process, Notes: 5871
Troubleshooting Element
Published
11/08/2022 8:33 PM
6026 - 5949 - Disconnect Charger - Process, Notes: 5937
Troubleshooting Element
Published
11/08/2022 8:32 PM
6025 - 5958 - Fuse ok? - Decision, Notes: 6007
Troubleshooting Element
Published
11/09/2022 2:00 PM
6007 - Remove power supply module fuse. Use a slotted screwdriver. Push in, turn cou...
Remark
Published
11/09/2022 1:56 PM
6032 - Visually inspect fuse.
Remark
Published
11/09/2022 1:35 PM
6033 - Use digital multi-meter to check continuity or measure resistance. Fuse is OK...
Remark
Published
11/09/2022 1:40 PM
6024 - 5959 - Replace fuse - Process, Notes: 6006
Troubleshooting Element
Published
11/08/2022 8:29 PM
6006 - Replace with T2.5L 250V fuse. Replacement fuses are available in the PackEye ...
Remark
Published
11/09/2022 1:58 PM
6023 - 538 - Connect charger - Process, Notes: 5992
Troubleshooting Element
Published
11/08/2022 8:26 PM
6022 - 5866 - Green LED on? - Decision, Notes: 5875
Troubleshooting Element
Published
11/08/2022 8:25 PM
6016 - 5867 - Instrument power on? - Decision, Notes: 5877
Troubleshooting Element
Published
11/08/2022 8:13 PM
6011 - 5864 - FC04 PackEye Batteries - Section Reference, Notes: 5880
Troubleshooting Element
Published
01/31/2025 8:18 PM
6010 - 5865 - FC05 PackEye Electronics - Section Reference, Notes: 5879
Troubleshooting Element
Published
01/31/2025 8:17 PM
6021 - 5960 - Charger ok? - Decision, Notes: 5937
Troubleshooting Element
Published
11/09/2022 1:17 PM
6005 - Check voltage on the charger using a digital multi meter (DMM). Charger is OK...
Remark
Published
11/09/2022 1:54 PM
6018 - 538 - Connect charger - Process, Notes: 5992
Troubleshooting Element
Published
11/08/2022 8:17 PM
6017 - 5866 - Green LED on? - Decision, Notes: 5875
Troubleshooting Element
Published
11/08/2022 8:15 PM
6015 - 5945 - Connect Backup Battery - Formal Procedure, Notes: 5936
Troubleshooting Element
Published
11/08/2022 8:10 PM
6014 - 5942 - Backup battery operation - Process, Notes: 5934
Troubleshooting Element
Published
11/08/2022 8:08 PM
6009 - 545 - Contact Technical Support - Incomplete, Notes: 6001
Troubleshooting Element
Published
11/08/2022 7:51 PM
6001 - Troubleshooting incomplete. Contact technical support. Provide the ...
Remark
Published
11/08/2022 7:37 PM
5866 - Green LED on?
Troubleshoot Element Text
Published
11/07/2022 7:32 AM
6020 - 543 - Replacement charger? - Decision, Notes: 6004
Troubleshooting Element
Published
11/08/2022 8:21 PM
6004 - The PackEye charger is defective. Is a charger available from another PackEye...
Remark
Published
11/08/2022 7:40 PM
6019 - 1542 - Replace Charger - Process, Notes: 6003
Troubleshooting Element
Published
11/08/2022 8:19 PM
6003 - Continue troubleshooting with the replacement charger. Purchase a new charger...
Remark
Published
11/08/2022 7:39 PM
1542 - Replace Charger
Troubleshoot Element Text
Published
10/01/2020 7:15 PM
6013 - 5945 - Connect Backup Battery - Formal Procedure, Notes: 5936
Troubleshooting Element
Published
11/08/2022 8:05 PM
6012 - 5942 - Backup battery operation - Process, Notes: 6002
Troubleshooting Element
Published
11/08/2022 8:07 PM
6002 - The PackEye charger is defective. Continue normal operation with the backup b...
Remark
Published
11/08/2022 7:38 PM
6008 - 545 - Contact Technical Support - Incomplete, Notes: 6000
Troubleshooting Element
Published
11/08/2022 7:49 PM
6000 - Troubleshooting incomplete. Contact technical support. Inform techn...
Remark
Published
11/08/2022 7:34 PM
543 - Replacement charger?
Troubleshoot Element Text
Published
08/23/2021 3:55 PM
5960 - Charger ok?
Troubleshoot Element Text
Published
11/07/2022 4:12 PM
5959 - Replace fuse
Troubleshoot Element Text
Published
11/07/2022 4:10 PM
5958 - Fuse ok?
Troubleshoot Element Text
Published
11/07/2022 3:58 PM
5863 - FC03 PackEye Charging
Troubleshoot Element Text
Published
11/07/2022 7:30 AM
5868 - Red LED on?
Troubleshoot Element Text
Published
11/07/2022 7:33 AM
5961 - Cool down battery
Troubleshoot Element Text
Published
11/07/2022 4:27 PM
5869 - FC02 PackEye Charging FAULT
Troubleshoot Element Text
Published
06/05/2024 11:28 AM
5887 - 5866 - Green LED on? - Decision, Notes: 5875
Troubleshooting Element
Published
11/08/2022 9:26 PM
5886 - 5867 - Instrument power on? - Decision, Notes: 5877
Troubleshooting Element
Published
02/07/2025 4:08 PM
5885 - 5870 - Continue? - Decision, Notes: 5878
Troubleshooting Element
Published
11/07/2022 10:25 AM
5878 - The remaining troubleshooting process involves advanced technical tasks. Do y...
Remark
Published
11/07/2022 9:45 AM
5884 - 5865 - FC05 PackEye Electronics - Process, Notes: 5879
Troubleshooting Element
Published
12/18/2023 1:40 PM
5882 - 545 - Contact Technical Support - Incomplete, Notes: 5881
Troubleshooting Element
Published
11/07/2022 10:02 AM
5881 - Troubleshooting incomplete. Contact technical support. Provide the ...
Remark
Published
11/07/2022 9:49 AM
5870 - Continue?
Troubleshoot Element Text
Published
11/07/2022 7:35 AM
5888 - 5863 - FC03 PackEye Charging - Process, Notes: 5876
Troubleshooting Element
Published
12/07/2023 2:15 PM
537 - Start
Troubleshoot Element Text
Published
07/09/2021 7:43 PM
5883 - 5864 - FC04 PackEye Batteries - Process, Notes: 5880
Troubleshooting Element
Published
01/31/2025 7:59 PM
696 - Will not power on
Troubleshoot Symptom
Published
07/09/2021 7:46 PM
698 - Will not charge
Troubleshoot Symptom
Published
08/23/2021 4:16 PM
697 - Will not operate on battery power
Troubleshoot Symptom
Published
08/23/2021 4:17 PM
5998 - PackEye Charging FAULT
TS Flowchart
Published
01/31/2025 8:15 PM
5997 - 537 - Start - Begin, Notes: 558
Troubleshooting Element
Published
11/08/2022 6:04 PM
5802 - Charger Status FAULT (Red) LED illuminated
Troubleshoot Symptom
Published
11/03/2022 4:38 PM
6029 - PackEye Charging
TS Flowchart
Published
11/08/2022 8:39 PM
6028 - 537 - Start - Begin, Notes: 558
Troubleshooting Element
Published
11/08/2022 8:34 PM
5803 - No LEDs on Power Supply when charger connected
Troubleshoot Symptom
Published
11/03/2022 4:39 PM
6051 - PackEye Electronics
TS Flowchart
Published
01/31/2025 8:11 PM
6064 - 537 - Start - Begin, Notes: 558
Troubleshooting Element
Published
11/10/2022 10:42 AM
700 - Will not power off
Troubleshoot Symptom
Published
07/09/2021 7:46 PM
5804 - Indicator unit has randomly flashing LEDs
Troubleshoot Symptom
Published
11/03/2022 4:39 PM
5805 - Indicator unit buttons are slow to respond
Troubleshoot Symptom
Published
11/03/2022 4:40 PM
5806 - Indicator unit buttons do not respond
Troubleshoot Symptom
Published
11/03/2022 4:40 PM
7004 - PackEye Low Neutron
TS Flowchart
Published
10/31/2023 8:31 AM
7036 - 537 - Start - Begin, Notes: 558
Troubleshooting Element
Published
01/17/2023 10:39 AM
7035 - 7034 - Cycle power - Process, Notes: 5939
Troubleshooting Element
Published
01/17/2023 10:38 AM
6935 - Press power button on indicator unit for approximately one (1) second.
Remark
Published
01/05/2023 1:49 PM
7033 - 6870 - Fault resolved? - Decision, Notes: 7032
Troubleshooting Element
Published
01/17/2023 10:32 AM
7032 - Wait for at least five (5) minutes to collect neutron information. Is the fau...
Remark
Published
01/17/2023 10:30 AM
7005 - 546 - Done - Complete, Notes: 547
Troubleshooting Element
Published
01/16/2023 2:36 PM
7031 - 7030 - Reseat Neutron tube connections - Process, Notes: 6980
Troubleshooting Element
Published
01/17/2023 10:26 AM
6980 - Disconnect and reconnect the neutron tubes several times. ...
Remark
Published
01/12/2023 12:11 PM
7029 - 6870 - Fault resolved? - Decision, Notes: 7028
Troubleshooting Element
Published
01/17/2023 10:18 AM
7028 - Power on instrument. Wait for at least five (5) minutes to collect neutron in...
Remark
Published
01/17/2023 10:16 AM
7027 - 7026 - Check Settings - Process, Notes: 6960
Troubleshooting Element
Published
01/17/2023 10:12 AM
6960 - Connect PackEye to computer and run FHT1377 software. For instructions, refer...
Remark
Published
01/11/2023 1:59 PM
6961 - Click Settings.
Remark
Published
01/11/2023 2:00 PM
7025 - Verify all detectors are checked.
Remark
Published
01/17/2023 10:09 AM
6963 - Document detector voltages. Do not change values. Click OK.
Remark
Published
01/11/2023 2:02 PM
7024 - 7023 - View Values - Process, Notes: 6957
Troubleshooting Element
Published
01/17/2023 10:03 AM
6957 - Click Values.
Remark
Published
01/11/2023 9:59 AM
6956 - Check Save values box.
Remark
Published
01/11/2023 9:55 AM
6955 - Click Start Polling.
Remark
Published
01/11/2023 9:54 AM
6954 - A filename prompt will appear. Save file to provide to expert support.
Remark
Published
01/11/2023 9:52 AM
7022 - 7021 - Both detectors? - Decision, Notes: 7020
Troubleshooting Element
Published
01/17/2023 9:48 AM
7020 - Observe the Mean neutron values for at least 2 minutes. Also...
Remark
Published
01/17/2023 9:44 AM
7009 - 545 - Contact Technical Support - Incomplete, Notes: 7008
Troubleshooting Element
Published
01/16/2023 3:13 PM
7008 - Troubleshooting is incomplete. There might be an issue with the FHT 681 ampli...
Remark
Published
01/16/2023 3:11 PM
7019 - 7012 - Swap tubes - Process, Notes: 7018
Troubleshooting Element
Published
01/17/2023 8:33 AM
7018 - Power off instrument. Swap neutron connectors on the neutron detectors.
Remark
Published
01/17/2023 8:28 AM
7017 - 7015 - Changed channels? - Decision, Notes: 7016
Troubleshooting Element
Published
01/17/2023 8:23 AM
7016 - Power on the instrument. Use software to observe neutron counts. Did the faul...
Remark
Published
01/17/2023 8:19 AM
7013 - 7012 - Swap tubes - Process, Notes: 7011
Troubleshooting Element
Published
01/17/2023 8:02 AM
7011 - Power off instrument. Swap neutron connectors back to the original configurat...
Remark
Published
01/17/2023 7:57 AM
7010 - 6948 - Check tubes - Process, Notes: 6947
Troubleshooting Element
Published
01/16/2023 3:19 PM
6947 - The wire inside of the neutron tube may be broken. Monitor neutron values in ...
Remark
Published
01/10/2023 3:31 PM
7007 - 545 - Contact Technical Support - Incomplete, Notes: 7006
Troubleshooting Element
Published
01/16/2023 3:07 PM
7006 - Troubleshooting is incomplete. Contact technical support and provide settings...
Remark
Published
01/16/2023 3:05 PM
6948 - Check tubes
Troubleshoot Element Text
Published
01/10/2023 3:35 PM
7012 - Swap tubes
Troubleshoot Element Text
Published
01/17/2023 8:00 AM
7014 - 7012 - Swap tubes - Process, Notes: 7011
Troubleshooting Element
Published
01/17/2023 8:08 AM
7015 - Changed channels?
Troubleshoot Element Text
Published
01/17/2023 8:13 AM
7021 - Both detectors?
Troubleshoot Element Text
Published
01/17/2023 9:46 AM
7023 - View Values
Troubleshoot Element Text
Published
01/17/2023 10:01 AM
7026 - Check Settings
Troubleshoot Element Text
Published
01/17/2023 10:10 AM
6870 - Fault resolved?
Troubleshoot Element Text
Published
12/20/2022 11:50 AM
7030 - Reseat Neutron tube connections
Troubleshoot Element Text
Published
01/17/2023 10:24 AM
7034 - Cycle power
Troubleshoot Element Text
Published
01/17/2023 10:35 AM
7037 - No neutron alarms
Troubleshoot Symptom
Published
01/18/2023 11:46 AM
2062 - No neutron counts
Troubleshoot Symptom
Published
09/29/2020 5:53 PM
7040 - Solid fail (yellow) LED on indicator unit
Troubleshoot Symptom
Published
01/18/2023 12:03 PM
7041 - Neutron error codes in FHT1377 software (400/800/C00)
Troubleshoot Symptom
Published
01/18/2023 12:04 PM
6945 - PackEye Neutron Faults
TS Flowchart
Published
01/16/2023 2:29 PM
7003 - 537 - Start - Begin, Notes: 558
Troubleshooting Element
Published
01/16/2023 2:16 PM
7002 - 5953 - Power off instrument - Process, Notes: 5939
Troubleshooting Element
Published
01/16/2023 2:12 PM
7001 - 6937 - Disconnect cables - Process, Notes: 7000
Troubleshooting Element
Published
01/16/2023 2:08 PM
7000 - Disconnect charging cable from PackEye. Disconnect any communication cables g...
Remark
Published
01/16/2023 2:06 PM
6999 - 6934 - Power on instrument - Process, Notes: 6935
Troubleshooting Element
Published
01/16/2023 2:03 PM
6998 - 6966 - False Alarms? - Decision, Notes: 6996
Troubleshooting Element
Published
01/16/2023 1:58 PM
6996 - Wait for a few minutes. Are the neutron false alarms still occurring?
Remark
Published
01/16/2023 9:54 AM
6997 - 6994 - Black connector? - Decision, Notes: 6995
Troubleshooting Element
Published
01/16/2023 1:54 PM
6995 - There are two types of headphone connectors: shielded metal and black plastic...
Remark
Published
01/16/2023 9:50 AM
6993 - 6990 - Disconnect headphone connector - Process, Notes: 6992
Troubleshooting Element
Published
01/13/2023 11:26 AM
6992 - Disconnect headphone cable from the distribution box. The headphone has three...
Remark
Published
01/13/2023 11:17 AM
6989 - 6966 - False Alarms? - Decision, Notes: 6988
Troubleshooting Element
Published
01/13/2023 10:52 AM
6988 - Power on instrument. Wait for a few minutes. Are the neutron false alarms sti...
Remark
Published
01/13/2023 10:49 AM
6984 - 6883 - Tighten screws - Process, Notes: 6983
Troubleshooting Element
Published
01/12/2023 2:41 PM
6983 - Power off instrument. There are eight screws located on the FHT 681 amplifier...
Remark
Published
01/12/2023 2:36 PM
6982 - 6966 - False Alarms? - Decision, Notes: 6965
Troubleshooting Element
Published
01/12/2023 2:24 PM
6965 - Power on instrument. Wait for a few minutes. Are neutron false alarms still o...
Remark
Published
01/12/2023 10:19 AM
6981 - 6977 - Reseat detector connections - Process, Notes: 6980
Troubleshooting Element
Published
01/12/2023 12:17 PM
6976 - 6966 - False Alarms? - Decision, Notes: 6965
Troubleshooting Element
Published
01/12/2023 11:54 AM
6975 - 6974 - Connectors Loose? - Decision, Notes: 6972
Troubleshooting Element
Published
01/12/2023 10:51 AM
6972 - Power off instrument. Gently wiggle strain relief connections located on the ...
Remark
Published
01/12/2023 10:46 AM
6971 - 6968 - FHT 681 Connections - Formal Procedure, Notes: 6970
Troubleshooting Element
Published
01/12/2023 10:36 AM
6970 - Perform DET-HHD-THR-PAK-CM05 PackEye Reseat FHT 681 Connections.
Remark
Published
01/23/2023 4:59 PM
6967 - 6966 - False Alarms? - Decision, Notes: 6965
Troubleshooting Element
Published
01/12/2023 10:24 AM
6964 - 6959 - Document Settings - Process, Notes: 6960
Troubleshooting Element
Published
01/12/2023 10:10 AM
6962 - Document connected detectors.
Remark
Published
01/11/2023 2:01 PM
6958 - 6952 - Document Values - Process, Notes: 6957
Troubleshooting Element
Published
01/11/2023 1:31 PM
6953 - Document Status 2 messages and Mean neutron...
Remark
Published
01/11/2023 9:51 AM
6949 - 6948 - Check tubes - Process, Notes: 6947
Troubleshooting Element
Published
01/10/2023 3:39 PM
6951 - 545 - Contact Technical Support - Incomplete, Notes: 6946
Troubleshooting Element
Published
01/10/2023 3:54 PM
6946 - Troubleshooting is incomplete. Contact technical support and provide settings...
Remark
Published
01/10/2023 3:15 PM
6952 - Document Values
Troubleshoot Element Text
Published
01/10/2023 4:05 PM
6959 - Document Settings
Troubleshoot Element Text
Published
01/11/2023 1:35 PM
6950 - 546 - Done - Complete, Notes: 547
Troubleshooting Element
Published
01/10/2023 3:52 PM
6966 - False Alarms?
Troubleshoot Element Text
Published
01/12/2023 10:21 AM
6968 - FHT 681 Connections
Troubleshoot Element Text
Published
01/12/2023 10:30 AM
6974 - Connectors Loose?
Troubleshoot Element Text
Published
01/12/2023 10:49 AM
6977 - Reseat detector connections
Troubleshoot Element Text
Published
01/12/2023 11:56 AM
6883 - Tighten screws
Troubleshoot Element Text
Published
12/20/2022 4:02 PM
6987 - 6985 - Shield cable - Process, Notes: 6986
Troubleshooting Element
Published
01/13/2023 10:45 AM
6986 - Order a new headphone connector as indicated earlier. The PackEye can ...
Remark
Published
01/13/2023 10:03 AM
6985 - Shield cable
Troubleshoot Element Text
Published
01/13/2023 9:53 AM
6990 - Disconnect headphone connector
Troubleshoot Element Text
Published
01/13/2023 10:55 AM
6994 - Black connector?
Troubleshoot Element Text
Published
01/16/2023 9:43 AM
6934 - Power on instrument
Troubleshoot Element Text
Published
01/05/2023 1:44 PM
6937 - Disconnect cables
Troubleshoot Element Text
Published
01/05/2023 1:53 PM
7038 - False neutron alarms
Troubleshoot Symptom
Published
01/18/2023 11:46 AM
7042 - Constant neutron alarms
Troubleshoot Symptom
Published
01/18/2023 12:08 PM
6879 - PackEye Gamma Faults
TS Flowchart
Published
01/05/2023 2:10 PM
6942 - 537 - Start - Begin, Notes: 558
Troubleshooting Element
Published
01/05/2023 2:09 PM
6941 - 5953 - Power off instrument - Process, Notes: 6940
Troubleshooting Element
Published
01/05/2023 2:03 PM
6940 - Press and hold power button for approximately 10 seconds until indicator ligh...
Remark
Published
01/05/2023 2:01 PM
6939 - 6937 - Disconnect cables - Process, Notes: 6938
Troubleshooting Element
Published
01/05/2023 1:57 PM
6938 - Disconnect all charging cables from PackEye. Disconnect any communication cab...
Remark
Published
01/05/2023 1:55 PM
6936 - 6934 - Power on instrument - Process, Notes: 6935
Troubleshooting Element
Published
01/18/2023 4:27 PM
6933 - 6870 - Fault resolved? - Decision, Notes: 6932
Troubleshooting Element
Published
01/05/2023 1:41 PM
6932 - Wait for several minutes. Observe the instrument. Is the fault resolved? ...
Remark
Published
01/05/2023 1:33 PM
6867 - 546 - Done - Complete, Notes: 547
Troubleshooting Element
Published
12/20/2022 11:37 AM
6931 - 6927 - Reseat connections - Process, Notes: 6928
Troubleshooting Element
Published
01/05/2023 1:28 PM
6928 - Remove backpack contents.
Remark
Published
01/05/2023 1:21 PM
6929 - Open protective foam.
Remark
Published
01/05/2023 1:23 PM
6930 - Disconnect and reconnect cable and elbow connector several times. Check for c...
Remark
Published
01/05/2023 1:25 PM
6926 - 6924 - Check Detector - Process, Notes: 6925
Troubleshooting Element
Published
01/05/2023 12:59 PM
6925 - Closely examine gamma detector coating for damage or holes. Cover any damaged...
Remark
Published
01/05/2023 12:52 PM
6887 - 6883 - Tighten screws - Process, Notes: 6880
Troubleshooting Element
Published
12/21/2022 8:55 AM
6880 - There are eight screws located on the FHT 681 amplifier. Tighten each screw w...
Remark
Published
12/20/2022 3:03 PM
6886 - 6870 - Fault resolved? - Decision, Notes: 6871
Troubleshooting Element
Published
01/06/2023 9:08 AM
6871 - Power on instrument. Wait for several minutes. Observe the instrument. Is the...
Remark
Published
12/20/2022 11:52 AM
6885 - 6876 - Gamma High Voltage Adjustment - Formal Procedure, Notes: 6878
Troubleshooting Element
Published
12/21/2022 9:01 AM
6878 - Connect PackEye to a computer and start FHT1377 Software. For more informatio...
Remark
Published
01/23/2023 3:34 PM
6884 - 6870 - Fault resolved? - Decision, Notes: 6871
Troubleshooting Element
Published
01/04/2023 1:02 PM
6882 - 974 - Settings Verification - Formal Procedure, Notes: 6877
Troubleshooting Element
Published
12/20/2022 3:29 PM
6877 - Connect PackEye to a computer and start FHT1377 Software. For more informatio...
Remark
Published
01/23/2023 3:35 PM
6881 - 6870 - Fault resolved? - Decision, Notes: 6871
Troubleshooting Element
Published
12/21/2022 9:22 AM
6875 - 6873 - Adjust NBR settings - Process, Notes: 6943
Troubleshooting Element
Published
01/06/2023 9:20 AM
6943 - For low background radiation environments, it is recommended to set the
Remark
Published
01/06/2023 9:35 AM
6944 - View values in FHT1377 software to determine which NBR channel is alarming. I...
Remark
Published
01/06/2023 9:19 AM
6872 - 6870 - Fault resolved? - Decision, Notes: 6871
Troubleshooting Element
Published
01/06/2023 9:23 AM
6869 - 545 - Contact Technical Support - Incomplete, Notes: 6868
Troubleshooting Element
Published
12/20/2022 11:47 AM
6868 - Contact technical support. If another PackEye is available, swap the gamma de...
Remark
Published
12/20/2022 11:44 AM
6873 - Adjust NBR settings
Troubleshoot Element Text
Published
12/20/2022 2:03 PM
974 - Settings Verification
Troubleshoot Element Text
Published
08/23/2021 3:59 PM
6876 - Gamma High Voltage Adjustment
Troubleshoot Element Text
Published
12/20/2022 2:46 PM
6924 - Check Detector
Troubleshoot Element Text
Published
01/05/2023 12:47 PM
6927 - Reseat connections
Troubleshoot Element Text
Published
01/05/2023 1:04 PM
7039 - Gamma false alarms
Troubleshoot Symptom
Published
01/18/2023 11:47 AM
7043 - Constant gamma alarms
Troubleshoot Symptom
Published
01/18/2023 12:09 PM
7044 - No gamma alarms
Troubleshoot Symptom
Published
06/04/2024 7:19 PM
7045 - Flashing fail (yellow) LED on indicator unit
Troubleshoot Symptom
Published
01/18/2023 12:11 PM
Complete
Troubleshoot Step Type
Published
04/10/2020 12:12 AM
Process
Troubleshoot Step Type
Published
04/10/2020 12:12 AM
Incomplete
Troubleshoot Step Type
Published
04/10/2020 12:13 AM
Decision
Troubleshoot Step Type
Published
04/10/2020 12:12 AM
Formal Procedure
Troubleshoot Step Type
Published
04/10/2020 12:12 AM
Section Reference
Troubleshoot Step Type
Published
04/10/2020 12:12 AM
Begin
Troubleshoot Step Type
Published
04/10/2020 12:13 AM
packeye_di_backupbattery_oncharger.jpg
រូប​ភាព
Published
10/20/2023 3:50 PM
packeye_di_battery_chargerconnector.jpg
រូប​ភាព
Published
10/23/2023 2:17 PM
packeye_di_charger_connect_redarrow_00783.jpg
រូប​ភាព
Published
10/20/2023 12:53 PM
packeye_di_battery_fault.jpg
រូប​ភាព
Published
10/25/2023 11:04 AM
Power off Packeye
រូប​ភាព
Published
02/19/2022 1:48 AM
packeye_di_charger_disconnect_redarrow_00782.jpg
រូប​ភាព
Published
10/20/2023 12:54 PM
packeye_di_opentop_redarrow_00758.jpg
រូប​ភាព
Published
10/20/2023 12:55 PM
packeye_ui_power_on_00719
រូប​ភាព
Published
02/07/2022 1:46 AM
packeye_di_battery_nimh7.2v3300mah.jpg
រូប​ភាព
Published
10/25/2023 11:05 AM
packeye_di_powersupp_Distrobox_cable.jpg
រូប​ភាព
Published
10/25/2023 11:17 AM
packeye_di_batterycable_remove.jpg
រូប​ភាព
Published
10/20/2023 3:54 PM
packeye_di_batterycable_2prong.jpg
រូប​ភាព
Published
10/20/2023 3:51 PM
packeye_di_fht681_reseat_indicatorcable.jpg
រូប​ភាព
Published
10/25/2023 11:18 AM
packeye_di_distrobox_4screws.jpg
រូប​ភាព
Published
10/25/2023 11:15 AM
packeye_di_distrobox_internalwires.jpg
រូប​ភាព
Published
10/25/2023 11:16 AM
packeye_di_batteryREADY.jpg
រូប​ភាព
Published
10/23/2023 9:34 AM
packeye_di_powersupp_fuseholder_remove_screwdriver.jpg
រូប​ភាព
Published
10/25/2023 11:09 AM
packeye_di_powersupp_fuse_remove.jpg
រូប​ភាព
Published
10/25/2023 11:12 AM
packeye_di_fuse_contrast_badgood.jpg
រូប​ភាព
Published
10/25/2023 11:06 AM
packeye_di_fuse_dmm_resistance_zero.jpg
រូប​ភាព
Published
10/25/2023 11:08 AM
packeye_di_powersupp_fuse_install.jpg
រូប​ភាព
Published
10/25/2023 11:11 AM
packeye_di_powersupp_fuseholder_install_screwdriver.jpg
រូប​ភាព
Published
10/25/2023 11:10 AM
packeye_di_charger_dmm_voltage_15v.jpg
រូប​ភាព
Published
10/25/2023 11:14 AM
Power on PackEye
រូប​ភាព
Published
02/19/2022 1:48 AM
packeye_di_disconnect_reconnect_neutron_tubes.jpg
រូប​ភាព
Published
10/25/2023 11:47 AM
packeye_ui_click_settings_box.jpg
រូប​ភាព
Published
10/25/2023 11:42 AM
packeye_connected_detectors_box.jpg
រូប​ភាព
Published
10/25/2023 11:43 AM
packeye_ui_detector_voltage_box.jpg
រូប​ភាព
Published
10/25/2023 11:44 AM
packeye_ui_values_box.jpg
រូប​ភាព
Published
10/25/2023 11:38 AM
packeye_ui_save_values.jpg
រូប​ភាព
Published
10/25/2023 11:40 AM
packeye_ui_start_polling.jpg
រូប​ភាព
Published
10/25/2023 11:39 AM
packeye_ui_mean_neutron_values.jpg
រូប​ភាព
Published
10/25/2023 11:41 AM
packeye_di_neutron_connectors.jpg
រូប​ភាព
Published
10/25/2023 11:52 AM
packeye_ui_fault_move_from_one_channel_to_another.jpg
រូប​ភាព
Published
10/25/2023 11:53 AM
packeye_di_neutron_tubes_palm_of_hand.jpg
រូប​ភាព
Published
10/25/2023 11:37 AM
packeye_di_neutron_false_alarms.jpg
រូប​ភាព
Published
10/25/2023 11:45 AM
packeye_di_headphone_connectors_metal_black_plastic.jpg
រូប​ភាព
Published
10/25/2023 11:51 AM
packeye_di_distrobox_remove.jpg
រូប​ភាព
Published
10/20/2023 4:00 PM
packeye_di_headphone_cable_disconnect.jpg
រូប​ភាព
Published
10/25/2023 11:49 AM
packeye_di_headphone_cable_3_prongs.jpg
រូប​ភាព
Published
10/25/2023 11:50 AM
packeye_di_681pmt_cornerscrews_4circle.jpg
រូប​ភាព
Published
10/24/2023 10:26 AM
packeye_di_681serial_cornerscrews_4circle.jpg
រូប​ភាព
Published
10/24/2023 10:39 AM
packeye_di_strain_relief_connections.jpg
រូប​ភាព
Published
10/25/2023 11:46 AM
packeye_di_headphone_connector_wrapped_in_aluminum.jpg
រូប​ភាព
Published
10/25/2023 11:48 AM
packeye_di_content_remove_4arrow.jpg
រូប​ភាព
Published
10/24/2023 10:20 AM
packeye_di_foamtape_remove.jpg
រូប​ភាព
Published
10/24/2023 11:18 AM
packeye_di_681installpmt1connector.jpg
រូប​ភាព
Published
10/24/2023 10:25 AM
packeye_di_gammaconnector_ondet_reseat.jpg
រូប​ភាព
Published
10/25/2023 11:35 AM
packeye_di_gammadet_blackcoating.jpg
រូប​ភាព
Published
10/25/2023 11:34 AM
packeye_ui_minimum_gamma_rate_for_NBR_alarm.jpg
រូប​ភាព
Published
10/25/2023 11:36 AM
packeye_ui_fhtapp_rangebgdnbr.jpg
រូប​ភាព
Published
10/25/2023 11:33 AM
696 - Will not power on
698 - Will not charge
697 - Will not operate on battery power
5802 - Charger Status FAULT (Red) LED illuminated
5803 - No LEDs on Power Supply when charger connected
700 - Will not power off
5804 - Indicator unit has randomly flashing LEDs
5805 - Indicator unit buttons are slow to respond
5806 - Indicator unit buttons do not respond
7037 - No neutron alarms
2062 - No neutron counts
7040 - Solid fail (yellow) LED on indicator unit
7041 - Neutron error codes in FHT1377 software (400/800/C00)
7038 - False neutron alarms
7042 - Constant neutron alarms
7039 - Gamma false alarms
7043 - Constant gamma alarms
7044 - No gamma alarms
7045 - Flashing fail (yellow) LED on indicator unit
Operational and Environmental Considerations
Power Supply might overheat during charging if backpack is closed and/or ambient temperatures are high
Percent Complete
100.00
Percent Complete W/Media
100.00