Last Updated: 04/25/2025 1:45 AM
The following table lists all the components that make up the document.
| Title | Type | Status | Last Updated |
|---|---|---|---|
| 705 - Power | TS Flowchart
|
Published
|
08/23/2021 3:35 PM
|
| 695 - 537 - Start - Begin, Notes: 558 | Troubleshooting Element
|
Published
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08/26/2021 1:54 PM
|
| 558 - Start | Remark
|
Published
|
07/09/2021 7:45 PM
|
| 694 - 538 - Connect charger - Process, Notes: 557 | Troubleshooting Element
|
Published
|
08/26/2021 1:55 PM
|
| 557 - Connect battery charger to instrument and external power. | Remark
|
Published
|
08/23/2021 4:19 PM
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| 693 - 539 - Instrument charging? - Decision, Notes: 556 | Troubleshooting Element
|
Published
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08/26/2021 1:56 PM
|
| 556 - Use the status light on the charger to determine if the battery is charging s... | Remark
|
Published
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08/23/2021 4:20 PM
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| 643 - 540 - Charge battery - Process, Notes: 551 | Troubleshooting Element
|
Published
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08/26/2021 2:08 PM
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| 551 - Fully charge the battery. The charger LED will indicate when charging is comp... | Remark
|
Published
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08/23/2021 4:22 PM
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| 566 - 541 - Operates on battery? - Decision, Notes: 549 | Troubleshooting Element
|
Published
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08/26/2021 2:08 PM
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| 549 - Disconnect charger from instrument. Power on the instrument. Does instrument ... | Remark
|
Published
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08/23/2021 4:24 PM
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| 559 - 546 - Done - Complete, Notes: 547 | Troubleshooting Element
|
Published
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08/26/2021 2:11 PM
|
| 547 - Troubleshooting is complete. | Remark
|
Published
|
07/09/2021 7:45 PM
|
| 546 - Done | Troubleshoot Element Text
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Published
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07/09/2021 7:44 PM
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| 565 - 542 - Replace Battery - Formal Procedure, Notes: 552 | Troubleshooting Element
|
Published
|
08/26/2021 2:09 PM
|
| 552 - Perform DET-HHD-RAP-CM01 PRM-470 Battery Replacement. | Remark
|
Published
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08/23/2021 4:22 PM
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| 564 - 540 - Charge battery - Process, Notes: 551 | Troubleshooting Element
|
Published
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08/26/2021 2:09 PM
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| 563 - 541 - Operates on battery? - Decision, Notes: 549 | Troubleshooting Element
|
Published
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08/26/2021 2:10 PM
|
| 562 - 544 - Replace PRCB-472 - Formal Procedure, Notes: 550 | Troubleshooting Element
|
Published
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08/26/2021 2:01 PM
|
| 550 - Perform DET-HHD-RAP-CM05 PRM-470 PRCB-472 Board Replacement | Remark
|
Published
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08/23/2021 4:23 PM
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| 561 - 541 - Operates on battery? - Decision, Notes: 549 | Troubleshooting Element
|
Published
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08/26/2021 2:10 PM
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| 560 - 956 - Contact Expert Support - Incomplete, Notes: 548 | Troubleshooting Element
|
Published
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08/26/2021 2:05 PM
|
| 548 - Contact technical support for further guidance. | Remark
|
Published
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08/26/2021 2:06 PM
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| 956 - Contact Expert Support | Troubleshoot Element Text
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Published
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07/09/2021 7:53 PM
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| 541 - Operates on battery? | Troubleshoot Element Text
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Published
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08/23/2021 3:54 PM
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| 544 - Replace PRCB-472 | Troubleshoot Element Text
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Published
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08/23/2021 3:56 PM
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| 540 - Charge battery | Troubleshoot Element Text
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Published
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08/23/2021 3:53 PM
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| 542 - Replace Battery | Troubleshoot Element Text
|
Published
|
08/23/2021 3:54 PM
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| 692 - 506 - Check Internal Connections - Formal Procedure, Notes: 507 | Troubleshooting Element
|
Published
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08/26/2021 1:57 PM
|
| 507 - Perform DET-HHD-RAP-CM02 PRM-470 Check Connections and Reseat Boards... | Remark
|
Published
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08/23/2021 4:24 PM
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| 691 - 539 - Instrument charging? - Decision, Notes: 553 | Troubleshooting Element
|
Published
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08/26/2021 1:58 PM
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| 553 - Use the status light on the charger to determine if the PRM-470 is charging s... | Remark
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Published
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08/23/2021 4:21 PM
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| 690 - 543 - Replacement charger? - Decision, Notes: 554 | Troubleshooting Element
|
Published
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08/26/2021 2:24 PM
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| 554 - Is an alternate charger available from another PRM-470? | Remark
|
Published
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08/23/2021 4:20 PM
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| 689 - 539 - Instrument charging? - Decision, Notes: 553 | Troubleshooting Element
|
Published
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08/26/2021 1:59 PM
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| 688 - 542 - Replace Battery - Formal Procedure, Notes: 552 | Troubleshooting Element
|
Published
|
08/26/2021 2:00 PM
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| 687 - 539 - Instrument charging? - Decision, Notes: 553 | Troubleshooting Element
|
Published
|
08/26/2021 2:12 PM
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| 686 - 544 - Replace PRCB-472 - Formal Procedure, Notes: 550 | Troubleshooting Element
|
Published
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08/26/2021 2:04 PM
|
| 685 - 539 - Instrument charging? - Decision, Notes: 553 | Troubleshooting Element
|
Published
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08/26/2021 2:04 PM
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| 539 - Instrument charging? | Troubleshoot Element Text
|
Published
|
08/23/2021 3:43 PM
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| 543 - Replacement charger? | Troubleshoot Element Text
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Published
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08/23/2021 3:55 PM
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| 506 - Check Internal Connections | Troubleshoot Element Text
|
Published
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08/23/2021 3:42 PM
|
| 538 - Connect charger | Troubleshoot Element Text
|
Published
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08/23/2021 3:41 PM
|
| 537 - Start | Troubleshoot Element Text
|
Published
|
07/09/2021 7:43 PM
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| 696 - Will not power on | Troubleshoot Symptom
|
Published
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07/09/2021 7:46 PM
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| 697 - Will not operate on battery power | Troubleshoot Symptom
|
Published
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08/23/2021 4:17 PM
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| 698 - Will not charge | Troubleshoot Symptom
|
Published
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08/23/2021 4:16 PM
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| 966 - Malfunction | TS Flowchart
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Published
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08/26/2021 2:27 PM
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| 965 - 537 - Start - Begin, Notes: 558 | Troubleshooting Element
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Published
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08/26/2021 2:15 PM
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| 964 - 506 - Check Internal Connections - Formal Procedure, Notes: 507 | Troubleshooting Element
|
Published
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08/26/2021 2:16 PM
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| 963 - 950 - Operation OK? - Decision, Notes: 941 | Troubleshooting Element
|
Published
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08/26/2021 2:16 PM
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| 941 - Does instrument operate correctly? | Remark
|
Published
|
07/09/2021 7:51 PM
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| 952 - 546 - Done - Complete, Notes: 547 | Troubleshooting Element
|
Published
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08/26/2021 2:21 PM
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| 962 - 949 - Remove Moisture - Process, Notes: 944 | Troubleshooting Element
|
Published
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08/26/2021 2:17 PM
|
| 944 - Remove moisture from instrument. Insert desiccant or open instrument and allo... | Remark
|
Published
|
08/23/2021 4:12 PM
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| 961 - 950 - Operation OK? - Decision, Notes: 941 | Troubleshooting Element
|
Published
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08/26/2021 2:18 PM
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| 960 - 948 - Replace Overlay - Formal Procedure, Notes: 943 | Troubleshooting Element
|
Published
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08/26/2021 2:18 PM
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| 943 - Perform DET-HHD-RAP-CM06 PRM-470 Overlay Replacement. | Remark
|
Published
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08/23/2021 4:13 PM
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| 959 - 950 - Operation OK? - Decision, Notes: 941 | Troubleshooting Element
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Published
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08/26/2021 2:19 PM
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| 958 - 544 - Replace PRCB-472 - Formal Procedure, Notes: 550 | Troubleshooting Element
|
Published
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08/26/2021 2:20 PM
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| 954 - 950 - Operation OK? - Decision, Notes: 941 | Troubleshooting Element
|
Published
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08/26/2021 2:20 PM
|
| 957 - 956 - Contact Expert Support - Incomplete, Notes: 955 | Troubleshooting Element
|
Published
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08/26/2021 2:21 PM
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| 955 - Contact expert support for further guidance. | Remark
|
Published
|
07/09/2021 7:52 PM
|
| 950 - Operation OK? | Troubleshoot Element Text
|
Published
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07/09/2021 7:51 PM
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| 948 - Replace Overlay | Troubleshoot Element Text
|
Published
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08/23/2021 3:57 PM
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| 949 - Remove Moisture | Troubleshoot Element Text
|
Published
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08/23/2021 3:57 PM
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| 699 - Buttons do not work correctly | Troubleshoot Symptom
|
Published
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08/23/2021 4:16 PM
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| 700 - Will not power off | Troubleshoot Symptom
|
Published
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07/09/2021 7:46 PM
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| 1007 - Faults | TS Flowchart
|
Published
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08/24/2021 5:09 PM
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| 1006 - 537 - Start - Begin, Notes: 558 | Troubleshooting Element
|
Published
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08/24/2021 4:28 PM
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| 1005 - 973 - Computer Connection - Formal Procedure, Notes: 970 | Troubleshooting Element
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Published
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08/24/2021 4:28 PM
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| 970 - Perform DET-HHD-RAP-RM02 PRM-470 Computer Connection. | Remark
|
Published
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08/23/2021 4:09 PM
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| 1004 - 974 - Settings Verification - Formal Procedure, Notes: 969 | Troubleshooting Element
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Published
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08/24/2021 4:28 PM
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| 969 - Perform DET-HHD-RAP-RM03 PRM-470 Settings Verification. | Remark
|
Published
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07/26/2021 8:42 AM
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| 1003 - 975 - Resolved? - Decision, Notes: 968 | Troubleshooting Element
|
Published
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08/24/2021 4:47 PM
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| 968 - Are the symptoms resolved? | Remark
|
Published
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08/23/2021 4:10 PM
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| 984 - 546 - Done - Complete, Notes: 547 | Troubleshooting Element
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Published
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08/23/2021 4:33 PM
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| 1002 - 976 - Check Connections and Reseat Boards - Formal Procedure, Notes: 507 | Troubleshooting Element
|
Published
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08/23/2021 4:31 PM
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| 1001 - 540 - Charge battery - Process, Notes: 551 | Troubleshooting Element
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Published
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08/23/2021 4:32 PM
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| 1000 - 975 - Resolved? - Decision, Notes: 968 | Troubleshooting Element
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Published
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08/24/2021 4:46 PM
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| 999 - 542 - Replace Battery - Formal Procedure, Notes: 552 | Troubleshooting Element
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Published
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08/23/2021 4:32 PM
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| 998 - 975 - Resolved? - Decision, Notes: 968 | Troubleshooting Element
|
Published
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08/24/2021 4:45 PM
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| 997 - 949 - Remove Moisture - Process, Notes: 944 | Troubleshooting Element
|
Published
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08/23/2021 4:34 PM
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| 996 - 975 - Resolved? - Decision, Notes: 968 | Troubleshooting Element
|
Published
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08/24/2021 4:45 PM
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| 995 - 977 - Neutron Fault? - Decision, Notes: 971 | Troubleshooting Element
|
Published
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08/24/2021 4:44 PM
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| 971 - Does the instrument indicate a neutron high fault? | Remark
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Published
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08/23/2021 4:08 PM
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| 1324 - 544 - Replace PRCB-472 - Formal Procedure, Notes: 550 | Troubleshooting Element
|
Published
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08/24/2021 4:37 PM
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| 1323 - 975 - Resolved? - Decision, Notes: 968 | Troubleshooting Element
|
Published
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08/24/2021 4:39 PM
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| 1319 - 546 - Done - Complete, Notes: 547 | Troubleshooting Element
|
Published
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08/24/2021 4:40 PM
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| 1322 - 1318 - Replace NHA-472 - Formal Procedure, Notes: 1317 | Troubleshooting Element
|
Published
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08/24/2021 4:39 PM
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| 1317 - Perform DET-HHD-RAP-CM09 PRM-470 NHA-472 Board Replacement | Remark
|
Published
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08/23/2021 4:07 PM
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| 1321 - 975 - Resolved? - Decision, Notes: 968 | Troubleshooting Element
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Published
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08/24/2021 4:40 PM
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| 1320 - 956 - Contact Expert Support - Incomplete, Notes: 955 | Troubleshooting Element
|
Published
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08/24/2021 4:40 PM
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| 975 - Resolved? | Troubleshoot Element Text
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Published
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08/23/2021 4:00 PM
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| 1318 - Replace NHA-472 | Troubleshoot Element Text
|
Published
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08/23/2021 4:03 PM
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| 992 - 544 - Replace PRCB-472 - Formal Procedure, Notes: 550 | Troubleshooting Element
|
Published
|
08/23/2021 4:35 PM
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| 991 - 975 - Resolved? - Decision, Notes: 968 | Troubleshooting Element
|
Published
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08/24/2021 4:44 PM
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| 990 - 978 - Gamma Alignment - Formal Procedure, Notes: 980 | Troubleshooting Element
|
Published
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08/23/2021 4:37 PM
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| 980 - Perform DET-HHD-RAP-CM03 PRM-470 Gamma Alignment. | Remark
|
Published
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08/23/2021 12:17 PM
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| 989 - 975 - Resolved? - Decision, Notes: 968 | Troubleshooting Element
|
Published
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08/24/2021 4:43 PM
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| 988 - 979 - Replace GHA-472 - Formal Procedure, Notes: 981 | Troubleshooting Element
|
Published
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08/23/2021 4:37 PM
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| 981 - Perform DET-HHD-RAP-CM04 PRM-470 GHA-472 Board Replacement. | Remark
|
Published
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08/23/2021 12:16 PM
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| 987 - 978 - Gamma Alignment - Formal Procedure, Notes: 980 | Troubleshooting Element
|
Published
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08/23/2021 4:38 PM
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| 986 - 975 - Resolved? - Decision, Notes: 968 | Troubleshooting Element
|
Published
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08/24/2021 4:43 PM
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| 985 - 956 - Contact Expert Support - Incomplete, Notes: 955 | Troubleshooting Element
|
Published
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08/23/2021 4:38 PM
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| 978 - Gamma Alignment | Troubleshoot Element Text
|
Published
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08/23/2021 4:02 PM
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| 979 - Replace GHA-472 | Troubleshoot Element Text
|
Published
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08/23/2021 4:02 PM
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| 977 - Neutron Fault? | Troubleshoot Element Text
|
Published
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08/23/2021 4:01 PM
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| 976 - Check Connections and Reseat Boards | Troubleshoot Element Text
|
Published
|
08/23/2021 4:01 PM
|
| 974 - Settings Verification | Troubleshoot Element Text
|
Published
|
08/23/2021 3:59 PM
|
| 973 - Computer Connection | Troubleshoot Element Text
|
Published
|
08/23/2021 3:59 PM
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| 994 - 993 - 4.0 - Section Reference, Notes: 967 | Troubleshooting Element
|
Published
|
08/24/2021 5:13 PM
|
| 967 - Proceed to troubleshooting flowchart 4.0 Neutron Fault | Remark
|
Published
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08/23/2021 4:10 PM
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| 1325 - 537 - Start - Begin, Notes: 558 | Troubleshooting Element
|
Published
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08/24/2021 4:52 PM
|
| 993 - 4.0 Neutron Flowchart | Troubleshoot Element Text
|
Published
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08/24/2021 5:12 PM
|
| 701 - Nuisance alarms | Troubleshoot Symptom
|
Published
|
07/09/2021 7:47 PM
|
| 702 - Gamma Low fault | Troubleshoot Symptom
|
Published
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08/23/2021 4:15 PM
|
| 703 - Gamma Hi fault | Troubleshoot Symptom
|
Published
|
08/23/2021 4:14 PM
|
| 1326 - Neutron Fault | TS Flowchart
|
Published
|
08/24/2021 5:00 PM
|
| 704 - Neutron Hi fault (CGN only) | Troubleshoot Symptom
|
Published
|
08/23/2021 4:14 PM
|
| Complete | Troubleshoot Step Type
|
Published
|
04/10/2020 12:12 AM
|
| Incomplete | Troubleshoot Step Type
|
Published
|
04/10/2020 12:13 AM
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| Decision | Troubleshoot Step Type
|
Published
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04/10/2020 12:12 AM
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| Formal Procedure | Troubleshoot Step Type
|
Published
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04/10/2020 12:12 AM
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| Process | Troubleshoot Step Type
|
Published
|
04/10/2020 12:12 AM
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| Begin | Troubleshoot Step Type
|
Published
|
04/10/2020 12:13 AM
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| Section Reference | Troubleshoot Step Type
|
Published
|
04/10/2020 12:12 AM
|
| PRM-470 Port for Charging Cord Red Arrow | Image
|
Published
|
05/09/2020 1:49 PM
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| PRM-470 Charger_New Wall Plug Red Arrow | Image
|
Published
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05/09/2020 1:47 PM
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| PRM-470 Charger_New Yellow LED On Red Circle | Image
|
Published
|
05/09/2020 1:43 PM
|
Fault Indication
696 - Will not power on
697 - Will not operate on battery power
698 - Will not charge
Flowchart
Fault Indication
699 - Buttons do not work correctly
700 - Will not power off
Flowchart
Fault Indication
701 - Nuisance alarms
702 - Gamma Low fault
703 - Gamma Hi fault
Flowchart
Fault Indication
704 - Neutron Hi fault (CGN only)
Flowchart
Operational and Environmental Considerations
When operated or stored in a high humidity environment, moisture is known to cause instrument to not function correctly.
Powering the instrument on while charging may damage instrument.
Some PRM-470 CGN models have exhibited neutron high counts due to high voltage arcing on the NHA-472 board.
Some battery packs exhibit high self-discharge and can completely discharge in storage. The charger doesn’t detect the battery and will not charge.
Percent Complete
100.00
Percent Complete W/Media
100.00